About Pritchett Communications

Pritchett Communications started in 1988 as a subcontracting company, installing and servicing voice and data systems using well-known, high-quality equipment. In 1990, the company became the exclusive contractor for Executone Information Systems, Inc., in the Richmond, Virginia, area.

The next decade brought extensive experience not only in Executone/Isoetec equipment but also in the cabling, installation, and servicing of systems from such respected manufacturers as Executone, Vodavi, Nortel, ESI, NEC, and Inter-Tel.

Pritchett Communications is also certified distributor of Vodavi/Vertical and Estech Systems, Inc. (ESI).

Pritchett Communications' ultimate business goal is to provide the best in customer satisfaction, technical knowledge, and experience, and the desire to provide timely, safe, and complete service are the tools our company implements to ensure that this objective is met with each completed job. Our employees have many years of hands-on, direct experience combined with up-to-date factory training (including courses offered by manufacturers).

Pritchett Communications joined Ideacom in 2003.  Ideacom is a national organization put together by former Jarvis and Executone employees throughout America.  Our partnership with Ideacom makes it possible for us to provide better benefits to our employees.  

An important aspect of "customer satisfaction" is the motivation to treat the customer right. Each job is important to us; not only will we make every effort to do the work within projected guidelines with regard to time and pricing, but also we will treat the individuals involved in the process with respect and consideration. The customer can always feel free to ask the technician questions about the system and expect an answer that can be understood and applied. In a business world where your service call might be directed to an operator a thousand miles from your site, Pritchett Communications is here in central Virginia—one of your neighbors—with dedicated employee resources to be sure that your needs are met in both service and support.

As a distribution and service company, Pritchett Communications is committed to providing our customers with a selection of brand-name products known for their reliability and quality, with affordable pricing—all directed toward our desire to treat you right.